Job Summary

Here, you will be responsible for managing our CRM platforms. These systems are core to what we do here. We take our customer data and content very seriously. As a standards-setting organization at the intersection of investors, corporates, and market intermediaries (tools providers, accountants, lawyers, and regulators), We work with all organizations in the capital markets to create standardized data for industry-based sustainability factors.

You are a roll-up-the-sleeves kind of person that is serious about ensuring systems are designed to help people find information faster and help get better insights. You like jumping and solving issues when you see a problem. Salesforce administration by walking around and that is a natural habit and getting more people using Salesforce is something that you enjoy. You are systems and process-oriented and love integrating systems together to make processes better.

If you are passionate about sustainability and have a strong desire to make a difference in the world of sustainability disclosures, we want to hear from you.

Areas of Responsibility

• Technical ownership of Salesforce CRM platform.
• Manage and maintain integration of Salesforce with the inbound marketing platform HubSpot.
• Work closely with internal stakeholders to configure and enhance Salesforce to meet the expanding needs of SASB. Translate user stories into practical solutions.
• Proactively manage the data integrity, privacy and accuracy of customer data
• Bring teams together periodically to foster Salesforce best practices and increase adoption and usage of Salesforce.
• Collaborate with technology team members in driving projects to completion in line with data and cybersecurity best practices. Manage project timelines and take ownership of project delivery.
• Work with teams on post-launch improvements and enhancements.
• Work with vendors and/or contractors as needed.

REPORTS TO: Director of Technology

Desired Skills & Qualifications

• Bachelor’s degree. Computer science or related field is a plus.
• 1 – 2-year experience administering Salesforce. Experience with Apex programming is a plus. Knowledge of HubSpot is a plus.
• Knowledge of Agile development.
• Proven track record of translating user stories into practical solutions.
• Highly motivated individual with interest in enhancing skills and learning new technologies.
• Strong interest in sustainability and our mission.
• Strong written and verbal communication skills.
• Experience working collaboratively with a team.
• Flexibility and willingness to work in a fast-moving start-up like culture.
• US work permit required.