TASKS

• Manage daily website updates based on guidelines
o Work within the webteam ticketing system
o Prep and manage content within the Adobe Experience Manager (AEM) CMS to support daily business as usual
o Quality assure all content for accuracy, grammar and punctuation
o Liaise with other teams to approve content
o Publish content across all communication platforms
• Undertake effective website improvement and SEO tasks
• Support any new structural website requirements
• Ensure accuracy of all links
• Maintain a record of bugs and errors
• Ensure consistency of application of content
• Populate our social media channels and track interactions
• Support the Webteam and Communications in making informed content decisions
• The web team is effectively the gatekeeper of all our content, so a strong sense of responsibility and ownership of high-quality content is required

Additional tasks

Support the broader Communications team with ad hoc tasks, including:

• Gathering analytical information
• Internal image management
• Research

Qualifications and experience

Essential:

• Previous experience in a web editing role, preferably with an editorial background
• Demonstrable knowledge and experience of using web CMSs

Advantageous:

• Knowledge of AEM
• Previous experience in content sign-off responsibility

Skills, attributes and experience required

• Experience of working with CMSs and/or databases, ideally AEM
• Experience of updating websites daily and/or web-based content project work
• Strong editorial skills
• Excellent communication skills to liaise with a wide range of colleagues
• Attention to detail
• Strong collaborative skills to work as part of a team, as well as the ability to be self-motivated
• Process driven
• Ability to manage workload effectively to meet deadlines
• High level of computer literacy